In-home tech help · La Jolla
We come to your home in La Jolla and sit down beside you. Patient, one-on-one help with your phone, tablet, computer, email and photos, at your speed.
Call any time. If we don't pick up, leave a message — we return every call. Usually the same evening, always within one business day.
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Sound familiar?
What we help with
There is no such thing as a question too small. If it's bothering you, it's worth a visit.
How it works
Tell us what's going on, in whatever words you have for it. We'll figure out the rest together.
Your table, your Wi-Fi, your device. That's where the problem actually lives, and it's where it gets solved. Most visits take about an hour.
We don't fix it over your shoulder and disappear. You do it yourself while we're sitting there, and we leave you a written note — in large print — of exactly what we did.
Our promises
A lot of people who target older adults look friendly and helpful. We know that, and we'd rather say the quiet part out loud than have you wonder.
What it costs
One rate, told to you on the phone before we ever knock on the door.
We sort out what's urgent, fix what we can, and leave you a written note — in large print — of what we did.
Only if you want to keep going. Most visits are done in an hour. No travel charge anywhere in La Jolla.
Our monthly drop-in workshop at local retirement communities. Bring your device and a question. No charge, ever.
You'll know the price before we knock on the door. We take checks, or Venmo and Zelle if that's easier for your family.
Live in Pacific Beach, University City or Del Mar? We'll come to you. Choose either a two-hour minimum visit, or add a $25 travel surcharge to a one-hour visit. Further out than that? Call and we'll tell you the exact amount before you book.
For activities & life enrichment directors
One hour, once a month. Ten minutes of a single useful topic taught to the room — how to spot a scam text, how to make everything bigger, how to find a photo — and then open troubleshooting for whoever brings a device.
Residents leave with a large-print handout. You get a program that fills the room and doesn't cost you anything. We've worked inside a senior community, so we know the difference between a good activity and one that empties out after ten minutes.
Get in touch about scheduling one — we're currently booking in the La Jolla area.
Helping a parent from a distance?
You live somewhere else. You've been trying to fix your mother's phone over the telephone for two years. You've had the conversation about the scam calls more than once, and it didn't go well.
One thing worth knowing: we treat your parent as the client. We won't install anything to watch them, and we won't go behind their back — and that's not us being difficult. It's the reason it works.
When someone clicks a scam link, they tell us. They very often don't tell their children, because they're embarrassed. Being the person they aren't embarrassed in front of turns out to be worth more to you than any monitoring software would be.
We'll keep you in the loop. We'll just do it in front of them.
Who we are
A small, local business run by someone with twenty-five years in software. Not a call centre, and nobody you've never heard of turning up at your door.
Founder · La Jolla
I live right here in La Jolla. I spent twenty-five years as a software engineer, and a couple of years ago I started working with seniors. I realized quickly that I could make a real difference just by sitting down with someone and going at their pace. Most of the people I help are in their eighties and nineties.
You'll always know who is coming. Before any visit, you'll be told the name of the person at your door. And if anyone ever turns up claiming to be from Tech Together and you weren't expecting them, don't let them in — call (858) 727-9010.
Questions
Yes. Your house, your apartment, or your unit in a retirement community. We work on your device, at your table, on your Wi-Fi — because that's where the problem actually lives.
Good. Those are our favorite ones, and they're the ones people are most embarrassed to ask. There's nothing here too small, and we will never make you feel foolish for asking.
Sometimes, to fix an email account or an Apple ID. You type them — not us. We don't write them down and we don't keep them. If you'd feel better changing a password afterward, we'll help you do that too.
$125 for the first hour, then $50 for each additional half hour if you want to keep going. Most visits are done in an hour. No travel fee anywhere in La Jolla.
Yes, and it's a lot of what we do. We can arrange everything with you, work with your parent in person, and send you a short plain-English note afterward about what we did and what to watch for. We tell you and your parent exactly who is coming beforehand, so nobody unexpected turns up at the door.
Yes, and it's one of the most useful visits we do. We'll get you logged in, show you where your test results live, set up prescription refills, and — if you'd like — link your Scripps and UCSD records so they're all in one place. We can also set up proxy access so a son or daughter can see your records too, if that's something you want.
If you'd rather they didn't have access, that's your call and nobody else's. We'll never set that up without you saying so.
Yes — and please don't wait until ten minutes beforehand. We'll come out ahead of time, check your camera and microphone, do a practice call, and write down the steps in large print so you're not fighting the technology while you're trying to talk to your doctor.
Leave a message. We return every call — usually the same evening, and always within one business day. That's a promise, not a hope. If we don't pick up during the day it's because we're sitting at someone's kitchen table, which is exactly what we'd be doing for you.
La Jolla, including Bird Rock, at our regular rates. We also come to Pacific Beach, University City and Del Mar: there it's either a two-hour minimum visit or a $25 travel surcharge on a one-hour visit. Further out, a travel fee applies. Call and we'll tell you the exact amount before you book.
Get in touch
The easiest thing is to call. We won't always pick up — we're usually sitting at someone's kitchen table — but we return every call. Usually the same evening, always within one business day. If you'd rather write, fill this in instead.
That last one asks three simple questions — no typing until the end — and tells you what's probably going on before you ever speak to us.
or write to us